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Community questions

Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 742 Posts
  • 1,538 Replies
742 Posts
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Jill HansonNew Participant
asked in Community questions
Professional Membership: How long are the results available?

Professional Membership: If you purchase the 1 event membership, how long are the results available to be viewed?  Do you lose access to them after the 7 days of membership?

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JaccoNeedsHelpNew Participant
asked in Community questions
Analytics: how to get my data organized the way I want

When I export data from a questionnaire to Excel, all my data is not organized properly. The data ends up in two separate sheets. Each sheet contains part of the information that I need to have together. I can’t easily integrate them because the data structures don’t match. How can I fix this?

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Kat from Slido
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jthysNew Participant
asked in Community questions
How to display the right answer & explanations after a question True or False for example

HiHow do you display explanations or details of the correct answer after a true/false question ?Thanks

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Mika from Slido
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Erick GNew Participant
asked in Community questions
Surveys: Question List vs One by One Display

Is it possible to show a survey´s questions one by one instead of having them all grouped on a list? I would like to create a 10-question survey where each question, and the participants´ answers, appear one by one. 

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Kat from Slido
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RogerNew Participant
asked in Community questions
Can participants upload images along with their answers?

Is it possible for participants of a quiz or poll to upload images along with their answers?

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Kat from Slido
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c0rn3lNew Participant
asked in Community questions
What are the limitations of "Webex" subscription plan

What does it mean “My current plan” is "Webex”, compared to regular Slido pricing plans and what are the limitations? I am not able to find any definition for this.  

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Nicole ConceptNew Participant
asked in Community questions
Change of emoji ranking order

Hi Slido Team,currently the emoji ranking order is bad -->good.How can I change the emoji order to good --> bad?

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DVGW Kongress GmbHNew Participant
asked in Community questions
How to label a question as "starred"?

How can we mark questions as "starred" in the "Audience Q&A"?  Before Slido's redesign, we could mark questions this way and then filter by these questions in the presenters mode. I can't find the star anymore.We got the professional edition.

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slido the bestNew Participant
asked in Community questions
[Live poll] Showing the top 5 voted without showing numbers or percentage

Hi Experts, Would like to know if there is a way to show the most answered word in the Live Poll? Basically we wanted to use this Slido for annual dinner to ask employees to put their most “Best Dress” names in the questions, and the most 5 names appear will be shown in the poll or result , without showing the number of votes/counts or percentage. Please advise, Thanks! 

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pablo291
asked in Community questions
Repeated Interaction Reports

For some past events that are closed, the dates keep changing somehow and this leads to new reports being generated. I prefer not to delete them as they might be useful in the future. Is there any way to stop the dates from changing and generating new email report notifications?

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XaviAmorNew Participant
asked in Community questions
Any answers makes the quiz correct

Hi! Is there an option to select multiple correct options in a quiz but choosing any makes the answer correct? I currently just know how to make them all required for the question to be correct. Thank you!

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SriBNew Participant
posted in Community questions
Feature Request: AI-Powered Q&A Categorization - Would This Help Your Sessions?

Hi Slido Community! 👋I'm an IT consultant who frequently attends webinars and training sessions that use Slido for Q&A. I've been in several sessions with 100+ participants where I noticed something interesting...What I'm observing as an attendee:- Questions come in faster than presenters can read them- Similar questions get asked multiple times in different ways- Presenters seem overwhelmed trying to address everything- Great questions get buried in the stream and never answered- Sessions end with lots of unanswered questionsRecent example: A session with 125 questions within an hour. I watched the presenter struggle to keep up, and I could see clear themes emerging that weren't being addressed systematically.My question for presenters in this community:- Is this a real problem you face?- Do you feel like you're missing important questions during live sessions?- Would having questions automatically grouped by theme be helpful?As an IT person, I'm wondering if there's a technical

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Alfonso de la Lama-NoriegaNew Participant
asked in Community questions
How to move between questions to see them all

In a Q&A screen, how can I scroll up and down to see all the questions?

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MikePNew Participant
asked in Community questions
Upgrade from One Time to Annual

Hi.I have a Professional 1-time licence which is live now, but realise I would probably be better off with an Annual Licence.Is it possible to upgrade my licence? When I click upgrade, it seems to want to charge me the full Annual cost (£600), rather than deducting the cost of my existing 1-time licence.Thanks.

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techknoNew Participant
asked in Community questions
Unable to delete a member.

I am unable to delete a user from team settings, I am the owner the and user is a member only. Clicking on the 3 dots does not give me the option

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Nikki from Slido
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kathleen MinionsNew Participant
asked in Community questions
Changing the order of survey questions

I have created my slido survey and want to add and change the order of some questions. On the left had side of the page, it does not list my questions. 

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xentricaNew Participant
asked in Community questions
Trouble loading this page, please contact administrator

I have tried to implement Slido from a cisco navigator macro, and it opens a webview component with the Slido content but says “trouble loading this page”. I have webview enabled in settings and started the interaction in the Slido portal. Is there something I am missing to make this work?

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PIMCO TaiwanNew Participant
asked in Community questions
Cannot open Slido joining link from mainland China

Hi team,Previously I have been using Slido to create event questionnaires for our events in mainland. But today, I found that I cannot access the survey from mainland - cannot open the joining link or slido.com from mainland. Is Slido blocked by the firewall? Hope the team can help fix this issue - for example, any China friendly link? Thanks a lot!

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marketingmgrNew Participant
asked in Community questions
How to skip open questions

Hello,I have 4 open questions as part of my poll.Is it possible for quizzers to answer their questions at their own pace rather then being dictated by what question we’re presenting.

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satinedNew Participant
asked in Community questions
Correct answer

I have chose to show correct answer, it has always worked. However recently, when i click to view results, it only shows the percentage of each option chosen but the correct answer (green tick) is not shown.I am using Slido integrated with powerpointWhat am i missing here?

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Shanikwa LemonNew Participant
asked in Community questions
Make payment

I am trying to renew my plan

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Amit PandeNew Participant
asked in Community questions
changed from professional to basic

hi i had just purchased a slido professional plan for 7 days. in a matter of 2 hours, it has reverted to basic and i dont see the professional badgewhat is wrong

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alex_mhNew Participant
asked in Community questions
Present mode in Portrait Screen

Hi!How can I have the QR code on Portrait screen, as it usually appears on Landscape screen? 

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Michal from Slido
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ctiemeyerNew Participant
asked in Community questions
User Data Collection

Can I collect more than just name and email before user submits their response? I’d love to collect company name or which of our employees they spoke to as additional fields.

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Mohammed1977New Participant
asked in Community questions
refund request

Dear Slido Team, I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee. I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side. Thank you in advance!

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