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Dear Slido Team,

 

I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee.

 

I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings.

 

Please let me know if you need any further information from my side.

 

Thank you in advance!

Hi ​@Mohammed1977,

I can see you have sent us 2 emails and we have replied to both to share instructions on getting the refund. Once you follow the link from the email, your refund will be processed.

Let us know if you have any issues receiving our emails.

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